A statement of work (SOW) is a document that defines one engagement: the work, deliverables, timeline, roles, fees and acceptance terms. It usually sits under a broader master services agreement.
The definition of done is a shared checklist of conditions every piece of work must meet before a team calls it complete. It makes "finished" mean the same thing for everyone.
A contractor agreement is the contract under which an independent contractor provides services to a client. It sets scope, payment, intellectual property, confidentiality and how either side can end the arrangement.
A discovery workshop is a structured session held at the start of a project to align stakeholders and the delivery team. It covers goals, users, scope, risks and next steps before building begins.
Fixed price and time and materials split risk differently: one agreed price for a defined scope, or billing for the hours and costs actually spent. Under fixed price the provider absorbs overruns; under time and materials the client does.
A fixed-price contract sets one agreed price for a defined scope of work, so the provider carries the risk if the work takes longer than planned. It works best when requirements are clear, stable and testable before work begins.
A master services agreement (MSA) is a framework contract setting the general legal and commercial terms between a client and a provider. Individual projects are then added through shorter statements of work.
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