Legal

Privacy Policy

The Privacy Policy document you with information about the Personal Data we collect and use when you visit our websites or apps.

This Privacy Statement consists of the following sections:

Who we are
The types of Personal Data we collect and how we collect it
The purposes for which we use your data
Sharing data with Third Parties
How we protect your Personal Data
How long will we store your Personal Data
Privacy Rights
Queries, comments and complaints
Updates to this Privacy Statement

1. Who we are

We are Ancilar, an IT Consultancy company with its registered office in Indore, Madhya Pradesh (India). By visiting our website and sharing your Personal Data, Ancilar is responsible – both as controller and/or processor - for the collection and use of your Personal Data.

Ancilar respects your privacy and recognizes the importance of providing a secure environment for your Personal Data. That is why we aim to provide you with clear and transparent information as to why and how we process your Personal Data.

2. Types of Personal Data we collect and how we collect it

When you access and/or visit one of our Websites, we may collect, use, store and transfer various kinds of Personal Data. The data we use depends on the purpose for which we process the data. We will only use your data for the purposes described in Section 3.

2.1 Basic Personal Data provided by the User

When you access or visit our website, you may provide us the following information to submit an inquiry for your requirements. This information is voluntarily submitted by user.

Name
Business Name
Email address
How may we help you

The data fields – 'Name', 'Business Name', 'Email address' are personal data parameters aimed to establish further connects with the customer. The data field 'How may we help you' is a query parameter aimed to understand the user requirements better, and make the further connects more impactful.

2.2 Special Categories of Personal Data

As a general principle, we do not process 'Special Categories of Personal Data', and do not ask you to provide such information. 'Special Categories of Personal Data' includes sensitive data such as race, ethnic origin, political opinions or philosophical beliefs, religion, trade union membership, sexual preferences or orientation, health data or criminal data.

2.3 Minors

Our website is a general audience site, and we do not intend to market to or collect, nor do we knowingly collect, personal information from children under the age of 16. Unfortunately, we cannot always determine the age of a visitor to our website(s) or the sender of an email.

2.4 Personal Data we receive or generate from your use of our Websites

When you visit our website, we may also process device-related data and information about your interactions with our website including:

Technical data

We collect information about your device and/or device settings for the purposes described in Section 3 of this Privacy Policy and may combine this information across the different devices you use. The information we collect from these devices includes what type of device you use, online identifiers (your IP address), device IDs, website IDs, geolocation data (based on your IP address), and other technical data.

Your usage

We collect information about how you use our website. This information includes your preferences, such as your interests in certain categories of consulting services, the actions you take, and the time and duration of these actions. We also collect information about the websites that led you to our website.

Personal Data we collect from other third parties

In certain cases, we will also obtain your Personal Data from third parties. We do so in full compliance with applicable data protection laws and regulations.

For example: we may also receive information about your approximate geolocation (the country in which you are located) from third parties (e.g. Google). We use this information to comply with our legal obligations regarding the processing of your Personal Data, to customize certain services to your location, and to prevent fraud or misuse.

Job Applications and Internship Applications

When applying and interviewing for a position at Ancilar, we request personal data parameters. Additionally, feedback will be collected throughout your interview process which contains your performance during these interviews. Ancilar will keep your data regarding your application and interview process for a maximum of 2 years after you finish this process.

3. The purposes for which we use your data

We may process your Personal Data for the following purposes:

3.1 Improvement of our services

Facilitate content sharing on social networks
Provide technical/customer support and respond to your requests
Identify and correct any bugs/errors
Gain insight into the popularity of our service offerings
Assess the quality of our services
Understand and improve your online experience
Aggregate financial reports in order to pay our business partners

3.2 Preventing fraud and illegal activities

Detect fraudulent activities and illegal conduct on our Websites
Comply with and enforce our policies and Terms & Conditions

3.3 Communication

Provide customer support based on your questions, requests, or complaints
Send service emails responding to your enquiries and/or better understand your requirements

3.4 Compliance with legal obligations

We process your Personal Data in order to comply with legal obligations. For example, to respond to your requests related to your rights as a data subject and other obligations, such as informing you of any changes to this Privacy Statement.

Legitimate interests: We may also process your Personal Data to the extent that such processing is necessary for our legitimate interests or those of third parties in the application of appropriate safeguards to protect your privacy. For example, we may process your Personal Data to improve the services we provide to you, to enhance your user experience, and ensure the proper functioning of our services.

4. Sharing data with Third Parties

We will not disclose your Personal Data to any party that is not authorized to process such data. To manage our services, we will share your Personal Data internally with members of the relevant departments and technical support staff involved in the process, and in each case only if access to your Personal Data is necessary for the fulfilment of their professional tasks.

In addition, and only when necessary to fulfil the purposes mentioned above, we may disclose your Personal Data to the following recipients or categories of recipients or permit the following third parties to collect your Personal Data in connection with your use of our website:

Law enforcement, government agencies, or judicial authority

We may disclose your Personal Data in response to lawful requests to public authorities, including law enforcement, government agencies, or the judiciary.

Other third parties

We may also disclose your Personal Data in the event of any intended or initiated reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in any insolvency or similar proceedings).

5. How we protect your Personal Data

We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We update and test our security standards on an ongoing basis. In addition, we take all reasonable measures to ensure that third parties to whom we transfer your Personal Data provide sufficient Personal Data protection.

6. How long will we store your Personal Data

We will not retain your Personal Data longer than necessary to fulfil the purposes for which the data was collected or to fulfil our legal obligations. We will subsequently delete or anonymize your Personal Data.

7. Privacy Rights

To the extent permitted by applicable data protection laws and regulations, you have the following rights with respect to your Personal Data:

To access the Personal Data we hold about you, including information such as the source and categories of data, the processing purposes, the recipients (or categories thereof), and the respective retention period.
To request an update or correction of your Personal Data so that it is always accurate.
To receive your Personal Data in a structured, commonly used and machine-readable format, including the right to transfer your Personal Data to another data controller.
To request the deletion of your Personal Data if you believe that retention is no longer necessary for the purposes indicated above.
To restrict the processing of your Personal Data in certain circumstances, for example, if you have contested the accuracy of your Personal Data, and for a period of time that is sufficient to allow us to verify its accuracy.
To withdraw your consent at any time if your Personal Data is processed with your consent. Please note that this will not affect the lawfulness of data processing based on consent granted prior to its withdrawal.
To object on specific grounds relating to your particular situation, in the event and to the extent that we process your Personal Data based on our legitimate interests. In that case, we will no longer process your Personal Data unless we have compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or within the framework of establishing, exercising or defending legal claims. You also have the right to object if we process your Personal Data for marketing purposes (including profiling). In that case, we will stop processing your Personal Data for marketing purposes.

Privacy Office

If you wish to exercise your rights, please send your request to the Privacy Office:

Email: sales@ancilar.com

Please specify in your request, insofar as possible, to which Personal Data your request relates and what right you wish to exercise and provide evidence to demonstrate that you are the individual to whom the Personal Data relates. We aim to respond to your request within a period of one month.

8. Queries, comments, or complaints

If you have any questions, comments, or complaints about this Privacy Statement, please feel free to contact us. If you believe we have failed to comply with our obligations under applicable data protection laws and regulations, you have the right to lodge a complaint with the competent supervisory authority.

9. Updates to this Privacy Statement

We regularly review and update this Privacy Statement.

This Privacy Statement was last updated on June 16, 2025.