IT Outsourcing

IT outsourcing is using an outside provider for technology work such as software development, infrastructure or support, instead of doing it all in-house. Models range from fixed projects and managed services to dedicated teams and staff augmentation.

Related Terms

  • Managed Services

    Managed services is an engagement where an outside provider runs a system or function, such as cloud infrastructure or support, against agreed service levels. The client buys an ongoing outcome rather than paying for individual people or hours.

  • Onshore vs Nearshore vs Offshore

    Onshore, nearshore and offshore describe where external engineers work: in your country, a nearby one with similar hours, or a distant region. Each balances cost, time zone overlap, cultural proximity and access to talent differently.

  • Staff Augmentation vs Outsourcing

    Staff augmentation and outsourcing differ in who directs the work and who carries delivery risk. Augmentation adds outside engineers to a team you manage; outsourcing hands a project or function to a provider that runs delivery.

  • In-House vs Outsourced Development

    In-house development is done by engineers you employ; outsourced development is delivered by an external provider under contract. The choice weighs control and long-term knowledge against speed to start and access to specialist skills.

  • Project-Based Outsourcing

    Project-based outsourcing is handing a defined piece of work, such as building an app or migrating a system, to an outside firm that delivers it end to end. The provider owns the team, the method and the delivery against an agreed scope.

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