Incident Response

Incident response is the planned process an organisation follows to detect, contain, investigate and recover from a security incident. It ends with lessons that strengthen defences.

Related Terms

  • DevSecOps

    DevSecOps is the practice of building security checks into everyday software delivery. Code, dependencies and infrastructure are tested automatically on every change instead of being reviewed only before release.

  • Mean Time to Recovery (MTTR)

    Mean time to recovery (MTTR) is the average time it takes to restore a service after a failure or incident begins. It shows how quickly a team detects, responds to and fixes problems.

  • SIEM

    SIEM, or security information and event management, is a platform that collects and correlates logs from many systems to detect threats. It also supports investigations and compliance reporting.

  • Incident Postmortem

    An incident postmortem is a written review held after an outage or serious failure. It records what happened, why it happened and how the response went, then commits to specific changes that make a repeat less likely.

  • On-Call Rotation

    An on-call rotation is a schedule that assigns engineers, in turn, to respond to production alerts and incidents outside or during normal hours. Someone is always available to restore service.

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